Shipping & Returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
In case it is not the result of our error, a return handling fee of 10% shall be applied.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
Please allow up to 24 hours for orders to be processed and shipped.
For customers outside of the EU pls. note that we cannot be held responsible if any our our products are held by customs from your country. If the products are returned or destroyed customer bears the sole responsibility for it.
Here is a list of the Countries we ship to.
If you can not find your country, please get in touch using the contact form.
| Country | 0 -> 1kg | 1 -> 2kg | 2 -> 3kg | 3 -> 4kg |
|---|---|---|---|---|
| Albania | 70.2 | 82.68 | 93.6 | 101.4 |
| Algeria | 74.88 | 92.04 | 106.08 | 118.56 |
| American Samoa | 85.8 | 107.64 | 127.92 | 146.64 |
| Andorra | 51.48 | 59.28 | 62.4 | 70.2 |
| Angola | 85.8 | 107.64 | 127.92 | 146.64 |
| Armenia | 74.88 | 92.04 | 106.08 | 118.56 |
| Australia | 74.88 | 92.04 | 106.08 | 118.56 |
| Austria | 42.12 | 50.7 | 56.94 | 60.84 |
| Azerbaijan | 74.88 | 92.04 | 106.08 | 118.56 |
| Bahrain | 74.88 | 92.04 | 106.08 | 118.56 |
| Bangladesh | 85.8 | 107.64 | 127.92 | 146.64 |
| Belarus | 70.2 | 82.68 | 93.6 | 101.4 |
| Belgium | 12.012 | 12.012 | 12.168 | 12.48 |
| Benin | 85.8 | 107.64 | 127.92 | 146.64 |
| Bermuda | 85.8 | 107.64 | 127.92 | 146.64 |
| Bosnia & Herzegovina | 70.2 | 82.68 | 93.6 | 101.4 |
| Botswana | 85.8 | 107.64 | 127.92 | 146.64 |
| Bulgaria | 53.04 | 65.52 | 76.44 | 84.24 |
| Burkina Faso | 85.8 | 107.64 | 127.92 | 146.64 |
| Burundi | 85.8 | 107.64 | 127.92 | 146.64 |
| Cameroon | 85.8 | 107.64 | 127.92 | 146.64 |
| Canary Islands | 70.2 | 82.68 | 93.6 | 101.4 |
| Cape Verde | 85.8 | 107.64 | 127.92 | 146.64 |
| Central African Republic | 85.8 | 107.64 | 127.92 | 146.64 |
| Chad | 85.8 | 107.64 | 127.92 | 146.64 |
| Comoros | 85.8 | 107.64 | 127.92 | 146.64 |
| Congo | 85.8 | 107.64 | 127.92 | 146.64 |
| Congo, Democratic Rep. of | 85.8 | 107.64 | 127.92 | 146.64 |
| Cook Islands | 85.8 | 107.64 | 127.92 | 146.64 |
| Croatia | 53.04 | 65.52 | 76.44 | 84.24 |
| Cyprus | 53.04 | 65.52 | 76.44 | 84.24 |
| Czech Republic, The | 53.04 | 65.52 | 76.44 | 84.24 |
| Denmark | 37.44 | 41.184 | 43.836 | 46.488 |
| Djibouti | 85.8 | 107.64 | 127.92 | 146.64 |
| Egypt | 74.88 | 92.04 | 106.08 | 118.56 |
| Eritrea | 85.8 | 107.64 | 127.92 | 146.64 |
| Estonia | 53.04 | 65.52 | 76.44 | 84.24 |
| Ethiopia | 85.8 | 107.64 | 127.92 | 146.64 |
| Faroe Islands | 70.2 | 82.68 | 93.6 | 101.4 |
| Finland | 42.12 | 50.7 | 56.94 | 60.84 |
| France | 37.44 | 41.184 | 43.836 | 46.488 |
| Gabon | 85.8 | 107.64 | 127.92 | 146.64 |
| Gambia | 85.8 | 107.64 | 127.92 | 146.64 |
| Georgia | 74.88 | 92.04 | 106.08 | 118.56 |
| Germany | 37.44 | 41.184 | 43.836 | 46.488 |
| Ghana | 85.8 | 107.64 | 127.92 | 146.64 |
| Gibraltar | 70.2 | 82.68 | 93.6 | 101.4 |
| Greece | 42.12 | 50.7 | 56.94 | 60.84 |
| Greenland | 85.8 | 107.64 | 127.92 | 146.64 |
| Guernsey | 51.48 | 59.28 | 62.4 | 70.2 |
| Guinea Republic | 85.8 | 107.64 | 127.92 | 146.64 |
| Guinea-Bissau | 85.8 | 107.64 | 127.92 | 146.64 |
| Guinea-Equitorial | 85.8 | 107.64 | 127.92 | 146.64 |
| Hungary | 53.04 | 65.52 | 76.44 | 84.24 |
| Iceland | 70.2 | 82.68 | 93.6 | 101.4 |
| Iran | 74.88 | 92.04 | 106.08 | 118.56 |
| Iraq | 85.8 | 107.64 | 127.92 | 146.64 |
| Ireland, Republic of | 42.12 | 50.7 | 56.94 | 60.84 |
| Israel | 74.88 | 92.04 | 106.08 | 118.56 |
| Italy | 42.12 | 50.7 | 56.94 | 60.84 |
| Ivory Coast | 85.8 | 107.64 | 127.92 | 146.64 |
| Japan | 65.52 | 78 | 87.36 | 95.16 |
| Jersey | 51.48 | 59.28 | 62.4 | 70.2 |
| Jordan | 74.88 | 92.04 | 106.08 | 118.56 |
| Kazakhstan | 74.88 | 92.04 | 106.08 | 118.56 |
| Kenya | 85.8 | 107.64 | 127.92 | 146.64 |
| Kiribati | 85.8 | 107.64 | 127.92 | 146.64 |
| Kuwait | 74.88 | 92.04 | 106.08 | 118.56 |
| Kyrgyzstan | 74.88 | 92.04 | 106.08 | 118.56 |
| Latvia | 53.04 | 65.52 | 76.44 | 84.24 |
| Lebanon | 74.88 | 92.04 | 106.08 | 118.56 |
| Lesotho | 85.8 | 107.64 | 127.92 | 146.64 |
| Liberia | 85.8 | 107.64 | 127.92 | 146.64 |
| Libya | 85.8 | 107.64 | 127.92 | 146.64 |
| Liechtenstein | 51.48 | 59.28 | 62.4 | 70.2 |
| Lithuania | 53.04 | 65.52 | 76.44 | 84.24 |
| Luxembourg | 18.72 | 19.656 | 20.28 | 21.84 |
| Macedonia | 70.2 | 82.68 | 93.6 | 101.4 |
| Madagascar | 85.8 | 107.64 | 127.92 | 146.64 |
| Malawi | 85.8 | 107.64 | 127.92 | 146.64 |
| Mali | 85.8 | 107.64 | 127.92 | 146.64 |
| Malta | 53.04 | 65.52 | 76.44 | 84.24 |
| Marshall Islands | 85.8 | 107.64 | 127.92 | 146.64 |
| Mauritania | 85.8 | 107.64 | 127.92 | 146.64 |
| Mauritius | 85.8 | 107.64 | 127.92 | 146.64 |
| Mayotte | 85.8 | 107.64 | 127.92 | 146.64 |
| Moldova, Republic of | 70.2 | 82.68 | 93.6 | 101.4 |
| Monaco | 37.44 | 41.184 | 43.836 | 46.488 |
| Mongolia | 85.8 | 107.64 | 127.92 | 146.64 |
| Montenegro | 70.2 | 82.68 | 93.6 | 101.4 |
| Morocco | 74.88 | 92.04 | 106.08 | 118.56 |
| Mozambique | 85.8 | 107.64 | 127.92 | 146.64 |
| Namibia | 85.8 | 107.64 | 127.92 | 146.64 |
| Nauru, Republic of | 85.8 | 107.64 | 127.92 | 146.64 |
| Netherlands, the | 18.72 | 19.656 | 20.28 | 21.84 |
| New Caledonia | 85.8 | 107.64 | 127.92 | 146.64 |
| New Zealand | 74.88 | 92.04 | 106.08 | 118.56 |
| Niger | 85.8 | 107.64 | 127.92 | 146.64 |
| Nigeria | 74.88 | 92.04 | 106.08 | 118.56 |
| Niue | 85.8 | 107.64 | 127.92 | 146.64 |
| Norway | 51.48 | 59.28 | 62.4 | 70.2 |
| Oman | 74.88 | 92.04 | 106.08 | 118.56 |
| Pakistan | 74.88 | 92.04 | 106.08 | 118.56 |
| Palau | 85.8 | 107.64 | 127.92 | 146.64 |
| Poland | 53.04 | 65.52 | 76.44 | 84.24 |
| Portugal | 42.12 | 50.7 | 56.94 | 60.84 |
| Qatar | 74.88 | 92.04 | 106.08 | 118.56 |
| Reunion, Island Of | 85.8 | 107.64 | 127.92 | 146.64 |
| Romania | 53.04 | 65.52 | 76.44 | 84.24 |
| Russian Federation, The | 70.2 | 82.68 | 93.6 | 101.4 |
| Rwanda | 85.8 | 107.64 | 127.92 | 146.64 |
| San Marino | 51.48 | 59.28 | 62.4 | 70.2 |
| Saudi Arabia | 74.88 | 92.04 | 106.08 | 118.56 |
| Senegal | 85.8 | 107.64 | 127.92 | 146.64 |
| Serbia, Republic of | 70.2 | 82.68 | 93.6 | 101.4 |
| Seychelles | 85.8 | 107.64 | 127.92 | 146.64 |
| Sierra Leone | 85.8 | 107.64 | 127.92 | 146.64 |
| Slovakia | 53.04 | 65.52 | 76.44 | 84.24 |
| Slovenia | 53.04 | 65.52 | 76.44 | 84.24 |
| Solomon Islands | 85.8 | 107.64 | 127.92 | 146.64 |
| Somalia | 85.8 | 107.64 | 127.92 | 146.64 |
| South Africa | 74.88 | 92.04 | 106.08 | 118.56 |
| Spain | 42.12 | 50.7 | 56.94 | 60.84 |
| Sri Lanka | 85.8 | 107.64 | 127.92 | 146.64 |
| Sudan | 85.8 | 107.64 | 127.92 | 146.64 |
| Swaziland | 85.8 | 107.64 | 127.92 | 146.64 |
| Sweden | 42.12 | 50.7 | 56.94 | 60.84 |
| Switzerland | 51.48 | 59.28 | 62.4 | 70.2 |
| Syria | 85.8 | 107.64 | 127.92 | 146.64 |
| Tajikistan | 74.88 | 92.04 | 106.08 | 118.56 |
| Tanzania | 85.8 | 107.64 | 127.92 | 146.64 |
| Togo | 85.8 | 107.64 | 127.92 | 146.64 |
| Tonga | 85.8 | 107.64 | 127.92 | 146.64 |
| Tunisia | 85.8 | 107.64 | 127.92 | 146.64 |
| Turkey | 51.48 | 59.28 | 62.4 | 70.2 |
| Uganda | 85.8 | 107.64 | 127.92 | 146.64 |
| Ukraine | 70.2 | 82.68 | 93.6 | 101.4 |
| United Arab Emirates | 74.88 | 92.04 | 106.08 | 118.56 |
| United Kingdom | 37.44 | 41.184 | 43.836 | 46.488 |
| Uzbekistan | 74.88 | 92.04 | 106.08 | 118.56 |
| Vanuatu | 85.8 | 107.64 | 127.92 | 146.64 |
| Yemen | 74.88 | 92.04 | 106.08 | 118.56 |
| Zambia | 85.8 | 107.64 | 127.92 | 146.64 |
| Zimbabwe | 85.8 | 107.64 | 127.92 | 146.64 |